About Us

Welcome to thwkj.shop, your premier online destination for high-quality swimming kickboards and aquatic training equipment. We are deeply committed to providing swimmers across Singapore with durable, ergonomic, and reliable tools that enhance training efficiency, improve stroke technique, and ensure comfort in every pool session.

Business Legal Name: 102 W SLIGH AVE LLC Authorized Representative: JOSEPH JAIMEZ Store Identity & Domain: thwkj.shop Official Customer Support Email: support@thwkj.shop Direct Customer Support Hotline: +1 8583933891 Physical Business Address: 9212 ANDERSON RD, TAMPA, FL, 33624 Primary Target Market & Trading Currency: Singapore / United States Dollar (USD)

Our Mission

Our mission at thwkj.shop is to empower your aquatic journey by providing top-tier training gear. We believe that proper equipment is essential for both beginner swimmers building confidence and advanced athletes refining their performance. We meticulously source our products, focusing on buoyancy standards, material durability, and hydrodynamic design. We are dedicated to ensuring that your gear reaches your doorstep in Singapore safely, protected by secure, transit-ready packaging.

Why Choose Us?

  • Performance Meets Durability: Our swimming kickboards are selected for their high-density, water-resistant materials and specialized grip designs. They are engineered to provide maximum stability during intensive lap swimming and drilling.
  • Transparent E-Commerce Experience: We operate across international borders with complete clarity. Every product listed on our digital storefront is priced and transacted directly in United States Dollars (USD). Furthermore, we fully support our customers by offering Free Standard Shipping on all orders across Singapore with no hidden handling or packaging fees at checkout.
  • Corporate Operational Integrity: Backed by the legal framework of 102 W SLIGH AVE LLC (headquartered in Tampa, Florida, USA), we guarantee highly secure transaction encryption protocols, verified cross-border logistics routing channels, and responsive, human-driven product assistance.

🕒 Customer Support Time Zone & Hours

Please note that our corporate operations are headquartered in Tampa, Florida, USA (EST), while our store currency is set to United States Dollars (USD) and our primary advertising is tailored directly to the Singapore (SGT) market.

When navigating our store or reaching out to clarify product specifications, delivery timelines, or tracking updates, please refer to our standard operating hours to ensure timely support:

  • Singapore Local Business Hours: Monday - Friday | 8:00 AM - 4:00 PM (SGT)
  • USA Operational Hours (EST): Monday - Friday | 9:00 AM - 5:00 PM

For the fastest assistance, we highly recommend sending an email directly to our support helpdesk at support@thwkj.shop. We actively monitor our intake channels 24/7 and guarantee a comprehensive, personalized response from an operational specialist within 12 to 24 hours.